2007 National Survey on Patient Throughput

The 2007 National Survey on Patient Throughput and Capacity Challenges, was sponsored by StatCom and conducted by the Arketi Group. Nearly three-fifths (58 percent) of U.S. healthcare executives surveyed say their facilities did not have the ability to track patients continuously and overall half (53 percent) rated the efficiency of their facilities' bed-turn process as poor or fair.

The report shows healthcare facilities are still transitioning from old methods of patient throughput management to new technologically advanced tracking systems. In fact, two-thirds (67 percent) of executives polled report phone calls and voice messages are still the most common way patient tracking information is made available to admitting staff, while 63 percent indicate that information is available on computer terminals.

  • Nearly three-fifths (58 percent) of U.S. healthcare executives surveyed indicated their facilities did not have the ability to track patients continuously.
  • Half (50 percent) of healthcare leaders surveyed indicated that their facility has incorporated a patient flow system, yet a patient flow system was chosen as having the best potential to improve patient throughput (46 percent) followed by facility expansion (18 percent), bed czar (16 percent), bed tracker (14 percent) and an emergency department tracker (6 percent).
  • Case management was rated as having some or major positive impact on patient flow processes by 88 percent of healthcare executives.
  • Bed huddles and electronic bed boards were the most common methods for determining bed occupancy (both 38 percent). Manual bed boards were used 29 percent of the time.

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