December

As 2008 comes to a close we've had many pressing topics to choose from for this issue. At the top of the list is how the tightening economy is impacting our facilities, our people and the care we provide. Despite all of these stresses, it seems that most hospitals are determined to go ahead with critical IT projects.

PWC predicts health system changes in 2009, and Rick Jackson, Chairman and CEO of Jackson Healthcare, believes the time has come for hospitals to adopt a new metric.

 

U.S. Emergency Rooms Find Ways to Fix What Ails Them

Phil Galewitz, Special for USA TODAY

Hospital emergency rooms could use some intensive care of their own. Long waits. Patients spending hours or days on beds in ER hallways. Shortages of specialists willing to see emergency patients. The cause of the nation's ER overcrowding is obvious: Too many patients and not enough ER capacity. But it's not all doom and gloom inside America's emergency rooms. Some hospitals are finding ways to make their emergency rooms more efficient while maintaining safety.

http://www.usatoday.com/news/health/2008-12-14-emergency-rooms_N.htm

Study: Hospitals Plan IT Investment Despite Financial Stresses

Anne Zieger, FiercehealthIT

Sure, hospitals have been taking it on the chin financially over the last several months. They've been forced to respond in lots of ways, including laying off workers, instituting hiring freezes, delaying capital projects and cutting budgets, while an unfortunate few have been forced to file for bankruptcy or put themselves up for sale. Still, despite all of these stresses, it seems that most hospitals are determined to go ahead with critical IT projects like EMRs, computerized provider order entry systems and medication management platforms, according to a new study by the American Hospital Association, the College of Healthcare Information Management Executives and the National Alliance for Health Information Technology.

http://www.fiercehealthit.com/story/study-hospitals-plan-it-investment-despite-financial-stresses/2008-12-13?utm_medium=nl&utm_source=internal&cmp-id=EMC-NL-FHI&dest=FHI

Health Care Reform: We Can't Afford To Wait To Fix This Broken System

Mike King, The Atlanta Journal-Constitution

The depth of the nation's financial crisis seems to argue that major reform efforts on a host of long-delayed critical issues should be put off yet again. But getting started on fixing the nation's health care financing system is more important than ever. Indeed, this country's expensive and inefficient health care delivery system is linked to many of the financial problems facing U.S. manufacturers, most notably American automakers. While many of the Big Three's problems are self-inflicted, even their critics acknowledge that Detroit's obligation to provide health care coverage to its workers and retirees has made them less competitive in the world market.

http://www.ajc.com/services/content/printedition/2008/12/14/healthed.html

Average Length of Stay: It's Time for a New Metric

Rick Jackson, Jackson Healthcare

Although it has traditionally been the standard measurement for hospital effectiveness, the "average length-of-stay" (LOS) is an ill-advised and inaccurate tool. So says Rick Jackson, Chairman and CEO of Jackson Healthcare. Jackson is calling for a new metric, one that shifts the focus from counting meals and the use of beds to the real culprit in hospital costs - bottlenecks in and between departments. According to Jackson, his new metric, the "enterprise length-of-stay" (ELOS), will increase throughput, capacity, and revenue.

http://www.healthleadersmedia.com/content/224526/topic/WS_HLM2_HOM/Average-Length-of-Stay-Its-Time-for-a-New-Metrick.html

Obama Adds Health IT to Economic Stimulus Package

Paul McCloskey, Government Health IT

President-elect Barack Obama said health information technology will be included in an economic recovery plan that is now being worked out with members of Congress. In his radio address, Obama said modernizing U.S. hospitals would be part of a major effort to finance an upgrade of the broadband infrastructure of the U.S., which he said has fallen to 15th in the world in its rate of adoption. Together with upgrading school and education networks, "we must ensure that our hospitals are connected to each other through the internet," Obama said, an effort he said that "won't just save jobs, it will save lives."

http://www.govhealthit.com/online/news/350702-1.html

Best in KLAS Vendors Named

Health Data Management

KLAS Enterprises LLC has issued its 2008 Best in KLAS Awards based on customer satisfaction with health information technology vendors and consultants. The awards are based on survey data the Orem, Utah-based vendor research firm has collected during the past 13 months from thousands of hospitals and physician practices. KLAS also publishes a mid-year vendor report card and numerous special reports each year outlining vendor performance in selected markets.

http://www.healthdatamanagement.com/news/KLAS27439-1.html?ET=healthdatamanagement:e712:117429a:&st=email&channel=business_intelligence

Pricewaterhousecoopers Predicts Major Health System Changes In 2009

Anne Zieger, Fierce Healthcare

PricewaterhouseCoopers (PwC) has released a report on what it considers the top nine issues facing the healthcare industry in 2009. While many important issues are in play, among the biggest it expects to see next year are pivotal shifts in the drive for health reform. Some of the other issues identified by PwC include the underinsured becoming a bigger problem than the uninsured; the increasing importance placed on prevention as opposed to treatment; the continuing presence of the often-unpopular pay for performance; and incentives for wellness programs. Perhaps most importantly, PwC expects 2009 to be a watershed for healthcare, with the economy placing extra pressure on the industry, and huge changes expected from Obama and the Democratic Congress.

http://www.fiercehealthcare.com/story/pricewaterhousecoopers-predicts-challenges-2009/2008-12-12?utm_medium=nl&utm_source=internal&cmp-id=EMC-NL-FH&dest=FH

A City of Two Tales: How Will Healthcare Achieve Its Mandate in a Down Economy?

Marc Holland, IDC

Two icons of the healthcare industry, the Joint Commission for the Accreditation of Healthcare Organizations (JCAHO) and the American Hospital Association (AHA), issued reports illustrating the stark contrasts between the strategic goals and the economic realities confronting the industry in today's troubled economic climate. With apologies to Charles Dickens, it struck me as a City of Two Tales. While healthcare service delivery will likely remain one of the industries least affected by current economic conditions, it will not be exempt. We are in the process of revising the numbers for our next release of Health Industry Insights' Worldwide IT Spending Guide. Expect a downward revision from last spring's version of more than 20%.

http://www.healthindustry-insights.com/HII/PR/newsletter.jsp?id=HIIcurrentnewsletter

Daschle Has His Own Health Plan

Los Angeles Times

By choosing former Senate Majority Leader Tom Daschle to head his healthcare reform effort, President-elect Barack Obama got more than an old congressional hand with a policy book on his resume. Obama has also picked up a hardheaded political strategy for his push to overhaul the nation's healthcare system. Guided by lessons from President Clinton's healthcare debacle 15 years ago, Daschle has put a premium on cooperation between the White House, Congress and major healthcare interest groups, many of whom agree that major action on healthcare is vital.

http://www.latimes.com/news/nationworld/nation/la-na-daschle15-2008dec15,0,6827362.story

Prognosis Poor for Our Health Care, Doctor Says

Dr. Richard T. Bosshardt, Special to The Sentinel

I hear politicians talk about what is wrong with our health-care system and how to fix it but I never seem to hear from doctors. What do doctors think? I have not weighed in on the state of health care mostly because I don't have good answers to the problems. However, a recent independent survey sent out to 270,000 primary-care doctors and 50,000 specialists may give you some idea about where doctors stand. Only 12,000 responded - less than a 4 percent response rate. That tells me something. Doctors are too busy, apathetic or disillusioned to respond, but the responses coming from that small percentage are telling.

http://www.orlandosentinel.com/features/health/orl-lmed1408dec14,0,3007809.story

Road Blocks to Patient Centered Care (PCC)

Health Care Today Blog, Mike Pringle

I see a growing force within the clinical side of health care that is hindering the implementations of patient centered care. While I can see the benefits of PCC and agree with the basic concept the current economic state of health care does not support PCC. Taking a step back and looking at providers and patients interact tells a very different story which if not altered may thwart the efforts of bringing PCC into the forefront of health care. Providers at all levels are strained from their daily work load. The pace and the demand for care right now are very high and it is taking a toll. Patient flow is diminished from what I can see with EMR systems as well. Hospitals are laying people off like the rest of the business world in an effort to keep some semblance of a reasonable fiscal status.

http://www.healthcaretwoday.com/2008/12/road-blocks-to-patient-centered-care.html

Where Have All the Doctors Gone?

Pauline W. Chen, M.D., The New York Times

In the last several months there have been reports in medical journals about an impending shortage of primary care physicians, notes Pauline W. Chen, MD, in a column for the New York Times. But the recent survey from The Physicians' Foundation, a nonprofit organization that supports physicians' work with patients, indicates that the primary care crisis may not be looming on the horizon; it may already be at our back door, Chen says.

http://www.nytimes.com/2008/12/12/health/11doctors.html?_r=1

20 People Who Make Healthcare Better

Health Leaders Media

Healthcare faces a long list of daunting challenges, from spiraling costs to drug-resistant infections to millions of uninsured patients. Who is showing the courage, the creativity, the perseverance to meet those challenges? Who is truly making a difference in today's complex healthcare world? In our annual HealthLeaders 20, we offer profiles of individuals who are doing just that. Some are longtime fixtures in the industry; others would clearly be considered "outsiders." Some of them are revered figures; others would not win many popularity contests. But all of them are playing a crucial role in finding ways both large and small to make the industry better.

http://www.healthleadersmedia.com/content/224818/topic/WS_HLM2_MAG/20-People-Who-Make-Healthcare-Better.html

Senior Executives Who Get It

Carrie Vaughan, HealthLeaders Media

Given the perpetual flow of news about what's wrong with healthcare, it was refreshing to hear at this week's IHI conference about how some hospitals and health systems are actually improving the care that they deliver to patients. There certainly doesn't seem to be a shortage of process improvement strategies to improve patient care-developing those ideas seems to be the easy part. The challenge for senior leaders is implementing those strategies systemwide and sustaining them. Here's a quick snapshot of how some hospitals are driving and sustaining that change.

http://www.healthleadersmedia.com/content/224960/topic/WS_HLM2_LED/Senior-Executives-Who-Get-It.html

Are You Ready for Healthcare Reform?

David Osborn, PhD, for HealthLeaders Media

One thing is certain about the United State's change in Washington: We've elected a president - and Congress - who will aggressively pursue healthcare reform at an unprecedented pace. Here's what we know: It's likely the White House and Congress will enact some reform over the next year or two. President-elect Barack Obama pledged to expand health coverage for more Americans and lower healthcare costs. The only problem? The economy. Just how the government will pay for increased access to healthcare in light of the financial bailout underway is a wild card.

http://www.healthleadersmedia.com/content/224471/topic/WS_HLM2_LED/Are-You-Ready-for-Healthcare-Reform.html

Physician Champion Crucial in IT Implementation Projects

American Medical News

Experts say that a physician champion is crucial to any IT implementation project that requires a point person who is knowledgeable and willing to spend extra time on helping to train other physicians. Successful physician champions understand how to communicate problems and needs between administrators, vendors and physicians.

http://www.ama-assn.org/amednews/2008/12/08/bisa1208.htm